How to retrieve GST username or password

Since you have a GST registration now, you must remember your Username and Password to access the GST Portal. You are strongly advised not to share your GST Portal credentials (Username and Password) with anyone.

But what if you forget your username or password? You need not to worry. Just follow the steps  given  below  and  within  minutes,  you  will  be  able  to  retrieve your  username/ password.

 

You remember your password but don’t recall the username-

• Go to GST portal www.gst.gov.in

• Click on login button.

• You can find “Forgot Username” button at the bottom of the page, click on the same.

• The next page will open. On that page, submit your GST Registration Number (GSTIN) or any Provisional ID or UIN. Then, click on “Generate OTP” button.

• You will receive an OTP on your registered mobile number and registered email ID.

• Enter your OTP in the given space and click on the ‘Submit’ button.

• You will receive your USER ID in your email.

 

 Case 2: You have forgotten your password-

• Go to GST portal www.gst.gov.in

• Click on login button.

 • You can find “Forget Password” button at the bottom of the page, click on the same.

 (Highlighted in red).

• The next page will open. In that page, submit your username. Then click on “Generate

 OTP” button.

• You will receive an OTP on your registered email id and registered mobile number.

• Enter your OTP in the given space and click on submit button.

• Enter “New  Password”  in  the  given  box.  Then, re-enter  the  same  password.  The password should be of 8 to 15 characters which should comprise of at least one number,

one special character, one upper case and one lower case letter. Then, click on the Submit’ button.

• You will receive a confirmation that your password has been reset successfully on your registered email id.