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Phishing: Do
not respond, follow a link or open an attachment provided in
unsolicited mail. Always access NetBanking by typing the correct URL (https://netbanking.hdfcbank.com/) |
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Vishing: Protect
your account from miscreants who attempt to collect the personal bank
credentials over phone calls. Don’t disclose your bank account and
personal details even when the caller claims to be your bank’s
representative. |
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Secured Connections: Always ensure secure connections by checking for a locked padlock symbol  and https:// at the beginning of URL in the browser window, when banking online. |
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Use Passphrases:
Passwords are slowly becoming a thing of the past. Set a different
passphrase for every account and keep changing them constantly. Never
allow the browser to remember your password/phrase. For e.g. The phrase
‘Goa is Stunning’ can be used as a passphrase like this: G0ai5$tunning |
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Register your e-mail and mobile number with the bank, to receive regular notifications of all the transactions done in your account. |
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Always Log Out: Always log out when you exit NetBanking/MobileBanking. |
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Cross-check your Account: Never forget to cross-check your account after every transaction done. |
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SIM Card Issues:
If your SIM is deactivated without your consent, immediately contact
your telecom service provider. If you suspect any foul play,
immediately notify your bank |
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Double-up with Antivirus Software: Ensure the Antivirus software is regularly updated on your computer to prevent it from getting infected. |
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Avoid Public Computers or Free Wi-Fi: Do not use unsecured free Wi-Fi or a public computer to conduct your banking transactions as they are risk prone. |
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